Hello, I'm Karen and I help people get the most out of Word, Excel, PowerPoint and Outlook.

Microsoft apps are full of useful features, both old and new, that many people never discover. You probably know there are easier ways to work, but you just don't have the time or energy to explore everything yourself. That's where I come in.

From 1-hour webinars and one-to-one coaching sessions to onsite training and conference talks, I help people discover hidden features that tackle time-consuming or frustrating day-to-day tasks.

Although I’m based in Cambridge (UK), I regularly work with organisations across East Anglia and London, as well as other parts of the UK. Over my career, I’ve delivered onsite training in 23 countries across five continents, which helps me bring a broad, practical perspective to my sessions.

How I can help you

• Customised training built around your task
• Small group sessions for personalised attention
• Flexible delivery: online or onsite
• Guaranteed to run: no last‑minute cancellations
• Over two decades of experience delivering training
• Affordable, high‑quality training with clear outcomes
• Post‑course support when questions arise

It may be a cliché, but you don't know what you don't know!