Microsoft Outlook Diary Management - course outline

Microsoft Outlook is a messaging and personal information management program that helps you manage your messages, appointments, contacts, and tasks. This course can also be held as a one-hour "hands off" event and will help you and your colleagues:

  • Understand what Outlook functionality to use when
  • Overcome old habits and develop faster ways of working
  • Know best practices for scheduling meetings
  • Learn various time-saving tricks and shortcuts while working with Outlook
The primary objective of this half-day course is to show you how the Outlook calendar can save you time, remind you of the time, help you do more in less time, and show your time to others. This extremely practical course will provide hands-on experience of many of the features found in the Outlook calendar. By the end of the course you will be competent with the following skills:

Getting started

  • Know your diary management choices
  • Keep tasks out of your calendar

Outlook calendar

  • To-do bar
  • Changing dates
  • Print a schedule
  • Request permission to view a calendar

Create and appointment

  • Create a detailed appointment
  • Edit an appointment
  • Stay organised with coloured categories
  • Setting reminders

Plan a meeting with others

  • Create meeting requests from the e-mail you're reading
  • Receiving a meeting e-mail
  • Viewing responses to meetings


  • Recurring appointments/events

Using e-mail as a voting tool

This course outline is a guide. All our courses can be tailored to customer requirements.

Target audience
This course is aimed at anyone who would like to learn about the important and time-saving diary management functionalities Outlook offers.

Assumed knowledge
Delegates should be familiar with the basic features of Outlook, and should have some experience of the topics covered in our Introduction Course, either from attending this course or by knowledge gained from their own experience.