Nov 2016: Don't panic! Post-training support makes all the difference
Oct 2016:
Learn how to tackle email overload
Jul 2016:
Windows 10 free upgrade offer ends 29 July
Jun 2016:
Tame your computer at networking breakfast
Jan 2016:
Karen riding the radio waves
Jan 2016:
Roem celebrates 15 years of making learning fun
Dec 2015:
Now is the time for training
Oct 2015:
Roem supports local wildlife initiatives
Sep 2015:
Is it time to upgrade to Windows 10?
Jan 2015:
Are you making the most of your software?
Jan 2015: New course announced
Apr 2014: Bot or not
Feb 2014: Karen invited to be guest speaker at Møller Centre event
Jan 2014: IT training for teachers benefits children in Nepal
Oct 2013: Karen travels to Nepal to train schoolteachers
Jul 2013: Roem and Cambridge Network team up to offer training at a reduced rate
May 2013: Ten years of top tips to help you 'tame your computer'
Mar 2013: In a hurry? Take a shortcut!
Jan 2013: New year. New look. (Same commitment!)
Nov 2012: Archived for posterity

Roem was featured on the Cambridge Network website on 25 November 2016. The article is reproduced below:

Don't panic! Post-training support makes all the difference

You're in the middle of an important project and you need, for example, to add a hyperlinked Contents list to your Microsoft Word document. You learned about this at a recent training session, but can't quite recall the steps to achieve it...

Your boss needs that PowerPoint presentation for tomorrow morning but you don't remember how to animate the slides the way she wants them. Time is short and nerves are fraying...

All too often, it seems, training alone isn't enough. Cambridge-based Roem Ltd recognises the importance of follow-up and support - and that is what differentiates it from many other training providers.

The company's principal, Karen Roem, explains: "A great amount of learning is required outside and following formal training. This is why I offer a month's free support on any topics learned, ensuring staff have the support they need when they need it - that is, at the time they want to apply what they've learned in an effective and productive way on the job.

"I believe support isn't something that's offered as a matter of course by many other training companies, so what often happens is that colleagues help one another. The result is that, unconsciously and with the best will in the world, incompetent people help others become the same."

The course fee for all Roem's 'off the shelf' training includes a free handout with exercise files and one month's post-course advice on the topics covered. So, when a course participant is back in the office and has to tackle an unfamiliar task, that individual will be able to retrieve what they've learned and integrate it into their existing work - or ask for help if necessary.

Karen - author of Cambridge Network's popular Tame your computer series - adds: "For almost 16 years now I've advertised my firm as offering software training and support. My logo and its components (a fishhook and bubbles) have all evolved from Confucius' quote: 'Give a man a fish and he will eat for a day. Teach a man to fish and he will eat for a lifetime.'"

Specialising in Microsoft Office and Opentext Content Server training, Karen and her team offer hands-on and hands-off computer courses, either in-house at companies' own offices or at Roem's premises in Cambridge. And with increasing pressure on businesses to maximise resources and optimise training, she has three top tips:

  1. Keep it local. (Do you really need to be spending money to send staff to training courses in London?)
  2. Think about half-day courses. (A great deal can be accomplished in just a few hours. After all, how many pointless meetings last this long?)
  3. Cherry-pick topics. (Although the IT training industry has been built on the model of selling complete courses, many people already have a good percentage of skills, which means they will be better off learning exactly what they need rather than sitting through a standard full-day course.)

Nov 2016

Back to top

Learn how to tackle email overload

Karen, who runs her own training company from premises in Cambridge, issues a regular bulletin of handy hints and tips to subscribers worldwide and she also publishes them in a column - Tame your computer - for the Cambridge Network.

She has been a guest on Radio Cambridgeshire before and has now been invited back to the
Jeremy Sallis Show, where she can be heard dispensing her usual blend of useful advice on Monday 17 October at 12.30pm.

Karen founded Roem Ltd in 2001, aiming to bring innovation and imagination into an area that is often perceived as dry. "It's a fact that email traffic is increasing and people are often overwhelmed by it. I can offer some strategies to tackle it and help users discover some of the features of their software they might not be aware of," she says. "My ambition has always been to help people find ways to optimise use of their software."

Roem Ltd is a highly respected independent provider of one-to-one and group training courses, working with diverse organisations and businesses across East Anglia, London and the Home Counties. The company has also competed successfully against larger training organisations, bidding against specialists in Germany, France and the UK to roll out significant long-term training programmes for major European institutions.

As Karen explains "over the past 15 years we have been in high demand as an independent Microsoft and OpenText Content Server (Livelink) training provider, successfully developing and delivering on-site training in 23 countries across five continents."

Although much of her work is for clients abroad, Karen is happy to deliver local training in her own premises. "I run regular workshops for Outlook, Excel, PowerPoint, Access and Word - and I enjoy being able to do that here at The Sun House in Cambridge," she adds.

Oct 2016

Back to top

Windows 10 free upgrade offer ends 29 July

Roem was featured on the Cambridge Network website on 14 July 2016. The article is reproduced below:

With the end of the free upgrade promotion approaching (29 July), Karen is fulfilling her promise to report back after looking at the changes.

Karen - author of Cambridge Network's popular Tame your computer series - says: "I don't want to pass the buck, but it's your decision.

"Windows 10 has improved a lot since its launch and most hiccups have been ironed out.

"But Microsoft will continue to support Windows 7 until January 2020, so you can stick with it until then. And while you wait, Windows 10 might even get better."

July 2016

Back to top

Tame your computer at networking breakfast

Don't miss the chance to hear Karen sharing her knowledge at Cambridge Network's Breakfast Networking event: Ten top computer time-saving tips on Thursday 30th June 2016 (8 - 10am) at St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS.

In a brief 30 minute session, Karen will share ten simple, clever tips to tame your computer. Even if you believe you have mastered Windows or Microsoft Office you will go away with new tricks, tips and shortcuts that you never would have found on your own.

Karen will be followed by Michael Yardley, IT and systems manager at Cambridge Enterprise Ltd, University of Cambridge, who will be looking at some of the simplest ways you can protect yourself digitally, both in business and at home.

Find out more and book your place here.

June 2016

Back to top

Karen riding the radio waves

Karen Roem, founder of Roem Limited and writer of the popular Tip of the week series, was invited to be a guest on BBC Radio Cambridgeshire's Lunchtime Live Show, with its superb mix of music and interviews, on Thursday 14 January between 12.15pm and 12.45pm. Presenter Charlie Thompson talked to Karen about online banking and phishing emails and listeners were given the opportunity to text, email or ask their questions live on air.

'Knowing there are an awful lot of people out there who feel online banking isn't safe or do not know how to protect themselves against email scams, I was thrilled to be given the opportunity to try and help them tame their computers live on air.' Karen commented.

Karen made her radio debut on the Sue Dougan Show back in 2006.

January 2016

Back to top

Roem celebrates 15 years of making learning fun

Cambridge software training company Roem Ltd is celebrating 15 years of successfully helping people to make the most of their computers.

Karen Roem founded Roem Ltd in 2001, aiming to bring innovation and imagination into an area that is often perceived as dry. Karen now employs a number of fellow trainers but her ethos - to deliver a comprehensive, personal service that enthuses and inspires people to learn - remains. "If you use a desktop software package like Microsoft Office, chances are you are not using all of its features." she says. "My ambition has always been to help people find ways to optimise use of their software."

Karen issues a weekly bulletin of handy hints and tips to subscribers worldwide and she also publishes them in a regular column - Tame your computer - on the Cambridge Network website.

Over the past 15 years Roem Ltd has grown into a highly respected independent provider of one-to-one and group training courses, working with diverse organisations and businesses across East Anglia, London and the Home Counties. The company has also competed successfully against larger training organisations, bidding against specialists in Germany, France and the UK to roll out significant long-term training programmes for major European institutions.

As Karen explains "It makes me extremely proud to see what we have achieved. Over the past 15 years and throughout the financial crisis we have been in high demand as an independent Microsoft and OpenText Content Server (Livelink) training provider, successfully developing and delivering on-site training in 23 countries across five continents."

Although much of her work is for clients abroad, Karen is happy to deliver local training in her own premises. "I still run regular courses for Excel, PowerPoint, Access and Word - and I enjoy being able to do that here at The Sun House in Cambridge." she adds.

Karen still feels passionate about the training she provides and does not want to step back from the day to day delivery. Everyone - from Karen and her fellow trainers to the participants on the training courses run by Roem - has fun. And you can't ask for more than that!

January 2016

Back to top

Now is the time for training

We are offering 20% off our 'off the shelf' training in December. That's 20% off our most popular Word, Excel, PowerPoint, Access and Windows courses scheduled in December.

And remember, as we respect the fact that people make special arrangements in their personal and professional lives for attending a course, we never cancel classes due to insufficient enrolments. Once payment is received, the course is guaranteed to run. You can book your place online or email karen@roem.co.uk or call us on 01223 214177. Quote XMAS to get your discount.

December 2015

Back to top

Roem supports local wildlife initiatives

Software training expert Karen Roem has seen first-hand the value of the work done by the Wildlife Trust, both as a longstanding individual member and through her company, Roem Limited, which has been delivering training for the Trust for some time. A highly respected provider of one-to-one and group training courses, Karen is in demand as a collaboration and content management tool training specialist. Based in Cambridge, she has worked across the world, running courses in 23 countries across five continents.

But she realises you can't expect to work an eight (or more!) hour day, five days a week, and run a successful business. Time off is important to unwind and recharge your batteries, and Karen appreciates the chance to enjoy nature and wildlife wherever she is. Now she wants to take it a step further and also support the Wildlife Trust through her organisation, helping to save nature and wildlife sites close to home. Escape isn't just a button on her keyboard!

October 2015

Back to top

Is it time to upgrade to Windows 10?

Roem was featured on the Cambridge Network website on 1 September 2015. The article is reproduced below:

Software training expert Karen Roem sounds a note of caution as Microsoft Windows 10 is being offered to Windows users free of charge.

Karen, who is founder and CEO of training organisation Roem Ltd. - and who regularly contributes her popular Tame your computer column to Cambridge Network - says: "Over the years I have run a lot of Microsoft Windows training sessions and recently quite a few people have asked me whether or not to upgrade to Windows 10.

"As you may be aware, Windows 10 was launched on 29 July 2015 and is offered as a free upgrade to Windows 7 and Windows 8 users. Apparently more than 75 million PCs were upgraded to Windows 10 in the first month alone!

"But if you upgrade immediately you are a guinea pig, so perhaps you might want to wait some time for any teething problems to be sorted out. You have a full year to decide whether or not to upgrade for free.

"I'm investigating whether or not it is worth upgrading to Windows 10. I'll report back when I've looked into the changes and know more.

September 2015

Back to top

Are you making the most of your software?

Roem was featured on the Cambridge Network website on 20 January 2015. The article is reproduced below:

This week marks ten years since training expert Karen Roem started helping Cambridge Network members by offering time-saving tricks, hints and shortcuts through her Tame your computer column on this site.

A decade on, and Karen - who heads her own training and support company, Roem Limited - is as passionate as ever about contributing valuable help to users of Microsoft Office applications. She says: "I actually started writing tips as far back as 2003 and sending them free every week to email subscribers, but my column on Cambridge Network didn't begin until January 18th, 2005.

"At that time I had no idea it would continue for so long or prove so popular. We have regular feedback from readers who say that they always keep the tips, or even post them on their office noticeboards!

"So many people only know and use a fraction of the capabilities of their software packages, so I've made it my mission to expand their knowledge and help them find new ways to save time and effort - via fewer mouse clicks, or by using keyboard shortcuts that mean you don't need the mouse at all.

"My website includes a complete list of all the tips I've produced to date - more than 400. I'm still enthusiastic about helping people to make the most of their software and intend to continue. So I am still adding to the list, collecting new tips either through my own training work or through ideas and suggestions from my course participants."

To mark the anniversary, Cambridge Network today repeats the very first 'Tame your computer' tip - which, it seems, is as relevant today as it was ten years ago. Read it here.

You can see Karen's latest tip and a 'shortcut of the week' at www.roem.co.uk.

The full archive of tips can be found on http://roem.co.uk/hints.php.

January 2015

Back to top

New course announced

In response to requests, Roem has added Excel Visual Basic for Applications (VBA) training to its course portfolio. The two-day training course is led by a highly experienced Excel VBA trainer and involves working on a number of practical exercises, in a workshop environment. Please contact karen@roem.co.uk to schedule in-house training at your offices or to discuss other options.

January 2015

Back to top

Bot or not

Roem has taken steps to deal with automated spam submissions and added CAPTCHA confirmations to their online booking form.

CAPTCHA (an acronym for "Completely Automated Public Turing test to tell Computers and Humans Apart") is a test to find out whether or not the data submitted on a form is coming from a human and not an automated bot or script. By adding CAPTCHA Roem ensures that automated bookings are difficult - but not impossible.

In order not to annoy genuine customers, we have - for the moment - opted for a user-friendly readable test, rather than the often frustrating and time-consuming odd-looking verification methods. If you experience any difficulties with the booking form or the CAPTCHA, please get in touch.

April 2014

Back to top

Karen invited to be guest speaker at Møller Centre event

Karen will be speaking at an event organised by the Møller Centre, providing 50 personal assistants from Cambridgeshire with efficient tips on being the best PA possible. The PA Training Day "The confident, assertive and efficient PA" is held on Thursday 6 February.

In a special one-hour session Karen, writer of the popular Tip of the week series, will share her favourite computer tips. Karen said: "Even if they believe they have mastered MS Office, I guarantee they will go away with new tricks, tips and shortcuts that they never would have found on their own."

February 2014

Back to top

IT training for teachers benefits children in Nepal

Schoolchildren in Nepal hold a ceremony Children living in Nepal - one of the poorest countries in the world - are benefiting from the IT expertise of a Cambridge company.

Cambridge-based training expert Karen Roem, whose company Roem Ltd provides high-level training in Microsoft Office and Livelink applications, has just returned from a voluntary 'working holiday' in Nepal, where she spent a week training a dozen teachers, representing several different schools in the Nawalparasi District.

The visit came about because Karen has for 10 years been raising money for Children of Nepal, a small British charitable organisation that has the aim of extending and improving educational opportunities for children living in that country. In 2012 Karen saw in a newsletter from the charity that one of the schools had been kitted out with computers, and she volunteered to help. "The head teacher seemed keen on software training for the teachers (the 'train the trainer' approach) and said he was going to try and get a few teachers from different schools together to benefit from my skills and experience. However, it took many months for the plan to be realised.

"I made the trip at the end of last month with my husband Erik and it was an amazing experience, as we'd never been to Nepal before. It is a fascinating country, and the people have an unrivalled kindness. We were warmly welcomed and the teachers were genuinely pleased to have the chance to learn about Microsoft Access. The only difficulty we had was with the electricity supply - for half of each day, there was none, which rather curtailed the hands-on computer training at one of the schools that had no backup generator!"

Karen has received a heartfelt letter from the Principal of Shree Kalika Higher Secondary School, saying it was a pleasure to benefit from the "precious contribution" made by an expert computer database trainer. "We heartily appreciate and thank you for your kind support in our school. We hope that this is the landmark beginning which is sure to create milestones in the days to come."

Roem Ltd will continue to support Children of Nepal, which receives £3.00 for every completed evaluation form received following a training session. Karen says: "Raising funds for the charity is one way I can ensure that delegates' feedback makes a real difference; not just to refine the quality of the training offered at Roem, but to improve the lives of some of the children I met."

January 2014

Back to top

Karen travels to Nepal to train schoolteachers

Not content with raising significant amounts of money for her favourite charity, Children of Nepal, Cambridge-based training expert Karen Roem is now offering practical help - travelling to Nepal in December to provide software training for schoolteachers in the country.

Children of Nepal is a small British charitable organisation that has the aim of extending and improving educational opportunities for children living in Nepal, one of the poorest countries in the world. Since 2004 Karen's business, Roem Limited, has donated £3.00 to the charity for every completed evaluation form received following a training session.

Karen says: "Raising funds for the charity is one way I can ensure that delegates' feedback makes a real difference - not just to refine the quality of the training offered at Roem Limited, but to improve the lives of children abroad. Sue and Nara Pandey, Trustees of Children of Nepal, usually produce a newsletter following each visit to Nepal to update all their supporters with the latest news of projects and activities. Back in January 2012 I spotted that one of the schools had been kitted out with computers and I offered my help. The headteacher seemed keen on software training for the teachers (the 'train the trainer' approach) and said he was going to try and get a few teachers from different schools together to benefit from my skills and experience. Almost two years later (and just a few weeks to go until the trip), I have received the names of 14 teachers, representing eight different schools in the Nawalparasi District, widening the impact of the training."

Karen, who is funding her own travel and expenses, added: "I have never visited Nepal in the past, and I am very excited at the prospect of meeting some of the people my efforts have helped over the years. This is a challenge for me, but I'm looking forward to being able to demonstrate my commitment in a pragmatic way. It is such a worthwhile cause."

October 2013

Back to top

Roem and Cambridge Network team up to offer training at a reduced rate

Roem Ltd is a member of the Cambridge Network high-tech community and we have teamed up with Cambridge Network's Learning Collaboration (LC) to offer our training services to members at a reduced rate. LC works on behalf of Cambridge Network members to organise, purchase and share training and management development opportunities, so members benefit from economies of scale, gaining improved access to high quality professional training courses at value-for-money prices. For more information, see http://www.cambridgenetwork.co.uk/learning/

July 2013

Back to top

Ten years of top tips to help you 'tame your computer'

We all take our computers for granted, but the software we use is capable of so much more - if we only knew how to master it! That's why - back in 2003 - Karen Roem, software training expert, started publishing weekly computer tips. Ten years on, she is still delivering valuable time-saving tricks, hints and shortcuts.

"I specialise in Microsoft Office applications," explains Karen, who heads her own training and support company, Roem Limited. "And I know through my training sessions that people absolutely love to find new ways to save time or effort - through fewer mouse clicks, or by using keyboard shortcuts that mean you don't need the mouse at all.

"I was teaching people about some of these hints and tips, and collecting others as I carried out training, so thought it would be a good idea to share them more widely. In 2003 I started a free subscription service to weekly computer tips and found that a number of business publications and websites were also interested in publishing them (including the Cambridge Network where Karen writes a regular 'Tame your computer' column).

"To date I have 394 tips on my website and every week I discover more; sometimes through my own work, but often through my course delegates, who offer their own ideas. My enthusiasm for making technology work well for people has never waned and I look forward to continuing to help people make the most of their software."

You can see the latest tip and a 'shortcut of the week' at www.roem.co.uk

The full archive can be found on http://roem.co.uk/hints.php.

If you would like to start the week with your own copy of the weekly tip, please send a blank email to subscribe@roem.co.uk.

May 2013

Back to top

In a hurry? Take a shortcut!

Did you know that you can save yourself lots of time - not to mention extra work with your computer mouse and the possibility of associated repetitive-strain injury (RSI) - simply by learning some simple keyboard shortcuts? For example - SHIFT+F3 in Microsoft Word means you can toggle between UPPER CASE, lower case and Sentence Case. Or ALT+TAB allows you to quickly switch between running programs.

We have now launched a new 'shortcut of the week' feature on our website, in an effort to help you work faster (and healthier). Keyboard shortcuts may sometimes be unintuitive or hard to remember, but we will drip feed a new shortcut weekly, to help you to boost productivity without reaching for your mouse. If you are unsure about any of the shortcuts, please do not hesitate to get in touch.

Find the shortcut on this web page - and come back every week to learn a new one.

March 2013

Back to top

New year. New look. (Same commitment!)

We're thrilled to announce we've revamped our website. We hope you like the new look and find it easy to navigate. There's always something left to do on any website, so more will follow and tweaks might be necessary. In the meantime, let us know what you think and/or if you feel any improvements can be made.

January 2013

Back to top

Archived for posterity

We have been approached by the British Library, to have our website archived in a special Cambridge Network collection. The archive is intended to become a valuable digital resource documenting the evolution of the vibrant high technology cluster of Cambridge businesses and academic institutions. The Library's collection policy stipulates that it prioritises the selection of websites which:
  • Reflect the diversity of lives, interests and activities throughout the UK.
  • Contain research value or are of research interest.
  • Feature political, cultural, social and economic events of national interest.
The archive will grow over time. The Library aims to download selected websites on an ongoing basis to cover the development of Cambridge Network member organisations, and subsequently make them available to the public via its website.

November 2012

Back to top

For press information contact us on 01223 214177 or email us